CANCELLATION POLICY

Bookings can be made for use of the venue through three different methods; Phone, Walk-In and Online Booking.

In all cases, bookings are non-refundable unless suitable reasoning is deemed satisfactory by the management. Where an error has been made, clients are able to contact the venue immediately and have these rectified for no additional charge.

Cancellations with refunds will be accepted up until 21 days (3 weeks) before the time of the booking starting. If the cancellation is after this point, the booking can only be re-scheduled to replicate the existing booking at another time within 21 days of the original booking, subject to availability.

All bookings will be need to be paid in advance either over the phone or via our online booking system this does not apply for ‘walk in’ users.

Full terms and conditions can be found on our website, by clicking 'Terms and Conditions' at the bottom of every page.